At CONRAD & OTTESS, we take the issue of privacy very seriously. We want to assure visitors to our site the security, privacy and confidentiality that they expect from a financial services institution.
Information Collected

General
CONRAD & OTTESS does not collect any personal information from anyone who is merely visiting or browsing its site. Personal information will be collected if the visitor chooses to send CONRAD & OTTESS an e-mail message, or use CONRAD & OTTESS’s Online Account Access.

E-mail and Product Inquiry
CONRAD & OTTESS invites visitors on its site to send e-mail messages to CONRAD & OTTESS so that CONRAD & OTTESS may respond to inquiries regarding our products or services. CONRAD & OTTESS retains copies of these e-mail messages. The information provided by a visitor will only be used to respond to the visitor's inquiry and to provide better customer service.

Shareholder Account Access
In CONRAD & OTTESS’ Online Account Access area, CONRAD & OTTESS collects personal information necessary to provide data requested by the shareholder (for example, account lists, account balances and transactions). To protect the confidentiality of the information submitted, CONRAD & OTTESS requires that visitors have a browser that supports 128-bit "strong" encryption, i.e., Netscape 4.0 and higher, Microsoft's Internet Explorer 4.0 and higher and AOL 3.0 (Windows).

Use of Cookies
A cookie is a small piece of information about an Internet session that may be created when a visitor accesses a website. Presently, CONRAD & OTTESS uses cookies to facilitate easier navigation within the site and provide a higher level of convenience for the visitor. The cookies used by CONRAD & OTTESS does not contain any personal information regarding the visitors and does not retrieve any information from the visitor's personal computer. Cookies will be deleted upon sign out.

Use of Information Collected
CONRAD & OTTESS uses the information collected from visitors to its site to address the specific needs of those visitors and to provide better customer service, including the provision of the latest information regarding CONRAD & OTTESS’ products. The information collected also is used to provide a record of communications between CONRAD & OTTESS and its site visitors and to comply with any applicable legal and/or regulatory requirements.